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Frequently Asked Questions

Frequently Asked Questions

General

Our community provides convenient access to the Capital Area Transit System and multiple bus routes including the Highland-Burbank Tiger Trails bus line.

Yes, we do! All pets must be registered prior to entering the community. There is a one-time Pet Fee of $400 and a monthly Pet Rent Fee of $25 due for each animal at the community. There is a 2-pet maximum per apartment. Additionally, we do have some breed restrictions, so please reach out to our on-site team for more information.

Yes, our community requires each resident to have an active renters insurance policy throughout the duration of their lease. We require a minimum of $100,000 in general liability coverage and recommend personal property insurance. You can request a free quote from our preferred insurance provider, eRenterPlan.

Rent is due on the 1st day of each month. We have an easy online payment system that allows you to pay any time of the day. You never have to worry about late fees if you opt into our automatic withdrawal option. You are also more than welcome to pay by check or money order in the office during regular business hours!

Yes, we do have on-site maintenance. Our online Resident Portal makes it easy to submit work requests online directly to our office team. Our maintenance team is great at quickly responding to our residents’ needs! You will know when your work is completed via email by receiving a satisfaction survey. We love to hear the opinions of our residents so that we can continually improve our services.

Great! We look forward to having you! We ask that the resident fills out an online application. It only takes 15-20 minutes! If you are signing with a guarantor, they may also complete their portion of the application at the same time. It’s that easy!

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -72 hours. We’ll keep you in the loop throughout the process!

We offer one-year leases only.

You can pay your rent online through the Rent Cafe Portal.

Yes, renter's insurance is required. You can use your own policy or add our coverage for $10.95 a month.

Your rent includes water and trash services.

Setting up utilities is simple! For electricity, you’ll want to contact Through Energy at 1-800-368-3749.

You can use Cox for your internet and cable services.

Amenities

Our property features three swimming pools, a fitness center, an internet café, three laundry facilities, a gym, a grill deck, an outdoor lounge, a game room, and a residential lounge for your enjoyment.

Yes, we offer parking for our residents.

We offer three on-site laundry facilities, as well as in-unit hookups in select units for your convenience.

Pet Policy

Yes, our community is pet-friendly, and there are pet parks nearby for your furry friends to enjoy!

Location

Our community is ideally located along the Tiger Trails, offering easy access to picturesque walking paths. With three inviting pools and a variety of floor plans, we’re confident you'll find the perfect home that fits your needs.

We are located in the East Baton Rouge Parish School District.

The nearest grocery store is Neighborhood Walmart, located right next door.

Maintenance

No, we do not have on-site maintenance, but we do have staff available on call for assistance.

You can contact us at 1-855-957-4515 for any maintenance issues.

Residents must be present for all after-hours emergency requests.

Didn't find an answer?

Our team is always ready to answer your questions.